![]() ![]() Enrolling your products in FBA means they are automatically eligible for the fast free shipping associated with Amazon Prime. ![]() In addition to helping you provide a quality post-order experience, utilizing Amazon FBA offers several benefits for your business. If you receive a negative feedback for an FBA order, Amazon will strike through the rating, which will not impact your overall feedback score. It directly impacts your seller feedback because Amazon is managing the post-order experience on your behalf. It is important to provide reliable service to meet buyer expectations and protect your seller reputation.įulfilling orders with Amazon FBA is a smart way to guarantee a consistent post-order experience and fast shipping. Remember, some shoppers never even realize that they are making a purchase from a third-party seller. This rating lets Amazon see whether you are consistently meeting buyer expectations and providing the quality experience shoppers expect from Amazon. This feedback can only be left by an individual who has made a purchase from you.Īmazon includes seller feedback in your overall account health metrics. Amazon FBA and Seller FeedbackĪmazon customers can provide feedback about your ability to meet their expectations related to packaging, shipping, the accuracy of your product’s description, product condition, and customer service provided. In this article, we’ll discuss how using Amazon FBA impacts your seller reputation, how it can benefit you, and why it’s always important to have a backup plan. Maintaining positive seller metrics is imperative for the continued growth of your Amazon business. Your Amazon seller reputation affects everything from sales to eligibility for special programs and incentives offered to Amazon sellers.
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